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Legal

Terms & conditions

Last updated 30 September 2026.

About us

Melting Essence Creations is registered at Business Center, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.

Orders and pricing

All prices are in UAE Dirhams and include 5% VAT where indicated. An order is accepted once payment is received or, for cash on delivery, once we confirm the order. We may decline an order if an item is unavailable or if the listed price was incorrect.

Promotions

Promotional codes, member pricing, first-order, referral and festival offers cannot be combined unless stated. Offers may be withdrawn at any time.

Product use and safety

Never leave a burning candle unattended, keep away from children, pets and draughts, and burn on a heat resistant surface. Diffuser oils should not be ingested and may damage finished surfaces if spilled.

Liability

Our liability for any order is limited to the value of that order. Nothing in these terms limits liability that cannot be limited under UAE law.

Governing law

These terms are governed by the laws of the United Arab Emirates.